Welcome to FruitzHub ("we", "us", "our"). We respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices you have regarding your information when you use our website, mobile apps, or other FruitzHub services (collectively, the "Services").

1. Information we collect

We collect information directly from you, automatically when you use our Services, and from third-party sources.

1.1 Information you provide

• Account information: name, email address, phone number, password.
• Profile information: delivery address(es), billing address, profile picture (optional).
• Payment information: card details or other payment method information processed by our payment providers (we do not store full card details on our servers).
• Order information: items ordered, special instructions, preferences.
• Communications: messages you send to us (support requests, reviews, feedback).

1.2 Information we collect automatically

• Usage data: pages visited, features used, search queries, timestamps, device information (model, OS version), app version.
• Log data: IP address, browser type, referrer URL, cookies, and similar technologies.
• Location data: approximate or precise location where you use our Services (only with your permission from your device or browser).

1.3 Information from third parties

We may receive information from third-party services such as analytics providers, marketing partners, identity verification services, or social networks when you link or login using those services.

2. How we use your information

We use your information for the following purposes:

• To provide, operate, and maintain our Services.
• To process and fulfill your orders, including sending order confirmations and delivery updates.
• To communicate with you about your account and transactions, and to send important notices.
• To personalize your experience (recommendations, saved preferences).
• To improve and develop new features and products.
• To detect, investigate, and prevent fraudulent or illegal activity.
• To comply with legal obligations and protect our rights and property.
• With your consent, to send marketing communications and promotional offers.

3. Legal basis for processing (EU/EEA users)

If you are in the EU/EEA, our legal bases for processing personal data include your consent, performance of a contract, compliance with a legal obligation, and our legitimate interests (for example, to secure our Services and improve the user experience).

4. Sharing your information

We may share your information with:

• Service providers who perform services on our behalf (payment processors, delivery partners, hosting and analytics providers).
• Business partners for joint promotions or integrations (only with your consent where required).
• Affiliates within our corporate group.
• Legal & safety when required by law, to respond to legal requests, to prevent fraud or harm, or to protect our rights.
• Business transfers in the event of a merger, sale, or asset transfer — we will notify you and/or post the updated policy if a transfer occurs.

5. Cookies & similar technologies

We use cookies, local storage, and similar technologies to operate our Services, remember preferences, measure usage, and deliver relevant advertising. You can control cookies through your browser settings; however, disabling certain cookies may affect your experience.

6. Analytics & advertising

We use third-party analytics services to understand how our Services are used. These providers may use cookies and other technologies to collect information about your usage across websites and apps. You may opt out of some analytics and advertising through device or browser settings or by visiting industry opt-out pages.

7. Third-party links

Our Services may contain links to third-party websites and services. This Privacy Policy does not apply to those third parties. We encourage you to review third parties' privacy policies before sharing any personal data.

8. Data retention

We retain personal data for as long as necessary to provide the Services, fulfill our contractual obligations, comply with legal requirements, resolve disputes, and enforce our agreements. Specific retention periods vary by data type; if you have questions about retention please contact us (see below).

9. International transfers

Your information may be processed and stored in countries other than your country of residence. When we transfer personal data across borders we will take steps to protect it in accordance with this Privacy Policy and applicable law (for example, using standard contractual clauses where required).

10. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information. However, no method of transmission or storage is completely secure — we cannot guarantee absolute security.

11. Children's privacy

Our Services are not intended for children under 13 (or higher minimum age required by local law). We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us and we will take steps to delete the data.

12. Your rights and choices

Depending on your jurisdiction, you may have rights regarding your personal data, such as the right to access, correct, delete, restrict processing, object to processing, or obtain a copy of your data. To exercise these rights, contact us at the address below. We may need to verify your identity before fulfilling requests.

13. How to opt out of marketing

You can opt out of promotional emails by following the unsubscribe link in the email or by contacting us at contact@fruitzhub.com. Even if you opt out of marketing, we will still send you transactional or service-related communications.

14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will provide notice by posting the updated policy and updating the "Effective date" above. We encourage you to review this policy periodically.